Learning Lab
Format

The Learning Lab Format is a practical guide for supporting educators in organizing an intensive Learning Lab for their students. The Learning Lab Format is composed of two parts:

  • an online guide on this web. The guide helps answer questions from educators who would like to train their learners through a Learning Lab session. All the issues are addressed in the form of a list of questions such as “How to?”. The keys to success in applying the DC4DM model advising on how to select the stakeholders, how to create active teams, how to manage logistics and facilitation techniques and so on, are presented. This part is presented as
  • a template to download (+link to the LearningLab Template file). The template allows to prepare an action plan in preparation of the educational workshop. Educators can refer to the format for guidance before, during and after the training session. They can use it to guide their organization, check the logistical and material preparation, and document the training session.

The DC4DM format contains detailed information on the implementation of a LearningLab applying the DC4DM learning model. Teachers can refer to the format for guidance before, during and after the training. This guide explains the keys to success in applying the DC4DM model: how to select the actors: students, start-ups and companies, how to create active teams, gives advice on logistics and facilitation techniques and describes step by step the phases included in the DC4DM model.
For each item you will find indications and advice on how to carry them out. The points covered :

  1. How to select learners ready to apply the DC4DM model?
  2. How to create student Team?
  3. How to facilitate as a trainer
  4. What are the logistical elements to plan for a welcoming and energizing place?
  5. How to define an INSPIRING work Theme
  6. How to collect the feedback of the different stackholders ?
  7. How to involve Start Ups et companies
  8. How to engage the students (Teambuilding activities)
  9. How to organize in time the process
  10. How to apply the phase 1
  11. How to apply phase 2
  12. How to apply the phase 3
  13. What effective and relevant communication should be put in place around the Learning Lab ?
  14. How to join the DC4DM community ?

While there is a lot of advice and tools to help learners choose their course, trainers are at a loss when it comes to select students for a Learning Lab. The choice of your students is an important phase that will influence your learning objectives. Knowing who is attending the LLab is directly related to your objective, the way you arrange the activities and the success of the LLab.
Here are some general elements for the selection of students for the training programme:

• which application documents to request
• motivation
• the diversity
• the skills

How to build the student teams? The challenge is important, as each team of students is destined to work and succeed together.
The question to ask yourself is what is your dream team of students: team members who communicate with each other? a team that succeeds? a team where everyone brings their skills? a team that …? Ask yourself this question and with these questions you will be able to refine the criteria for choosing team members.
Here are some general elements for the constitution of student teams:

• Do you define the team or student can choose?
• How many students per team
• How to divide students into teams
• Personalities

Facilitating a training session is a big commitment and requires certain soft and technical skills:

• Organising, disorganising and self-organising
• Listening and being listened to
• Using emotional intelligence and using your own
• Engage and commit

The logistical means are one of the factors of success of the training and a parameter to facilitate your work as an organiser. Do not skimp on this material and logistical aspect, identify the person in charge of these logistical aspects who can support you. The training venue should be accessible, functional and comfortable.

A theme is defined for each LearningLab. This provides the overall focus for the activities.
To ensure that your learners come, and that they are genuinely engaged, you must not just seduce them, but really motivate them with an issue that makes sense, that heralds real and profound changes. This subject must be able to generate a form of tension, address a current emerging issue in the local ecosystem. This theme may be driven by political issues and impacts (e.g. an area’s chosen economic development path), societal issues (e.g. a global event that is attracting attention and commitment to resolve it), economic issues (e.g. a local agricultural production issue) or environmental issues (e.g. a local sustainable development goals issue). A theme linked to the primary needs of human beings can be a good choice to make it easier for learners to take ownership.

In the Activities page you can read the themes we defined in the 3 Learning Lab launched in the project

Both during and after the process, it is important to gather feedback from the various stakeholders. It’s important that this feedback is used in a positive and constructive way to drive continuous improvement. As a committed organiser or facilitator, it is sometimes difficult to listen to feedback that is not always positive, and you need to know how to stand back and listen actively in order to draw constructive conclusions.

During the process, various devices can be put in place, such as a wall of post-it notes with questions for each day or each activity, which learners are invited to contribute to. This system requires learners to make a visible commitment in order to post post-it notes, making it difficult for them to give negative feedback.
At the end of the process, a quality questionnaire can collect feedback from learners on specific questions. The advantage of this is that it gives learners a certain amount of confidence to give their feedback, but it does not allow for discussion.
The best thing is to take the time to share and have sincere and direct discussions with the participants. This is more favourable because it avoids misunderstandings or misinterpretations and both learners and organisers can explain their point of view, their difficulties and the keys to improvement.

Start-ups and companies are involved in the process to provide fertile ground for learners’ ideas on the problem. Their fields of application can open up new possibilities for learners.
Start-ups and companies may be interested in finding out about the expectations and ideas of their future customers, employees or potential users. It may be important for them to position themselves strategically in certain areas and, through their participation, to show their commitment to emerging and innovative subjects. The learning activities and process can give them ideas for training or guiding the management of their teams.

In the Activities page you can find the Open call for startups and SMEs launched during the project and in the MOOC you will find the resources to launch your own open call

Teambuilding activities can be included in the LearningLab schedule. They can include:
– An energiser to get learners energised at the start of the day,
– An organisational discovery to show how a team works internally. The aim of the teambuilding activity is to understand the ways in which different team members work or communicate, and to show how each person takes on tasks or roles in the team, and who is more of a leader or a follower. In this way, everyone becomes aware of the role they play in teamwork and can learn to improve.
– An emotional release, an activity to relieve stress, let go or channel energy towards a more intense game.
– A tool to facilitate the work of the next session, to learn about each person’s cognitive mechanisms or to discover a particular process such as creativity.

The Learning Lab’s activities are described in the DC4DM model process and the toolkit is available on Miroverse.
The process consists of three phases: Horizon scanning, Visioning and Ideating&Prototyping.
The learner teams will engage in the process with the aim of transforming their macro-theme into a specific theme, then defining a scenario to come up with a concept.
For each phase, the learners use two tools to guide them through the process. These tools are available in the toolkit; they are templates in which the learners are guided through the activities to be carried out to achieve the objective of the phase.
In addition, pre-process activities are proposed to train learners in one of the three drivers. A pre-process activity can be proposed before the start of each phase.
You can help the learner teams during this phase by making sure at the start of the phase that the teams are using the right tools and moving in the right direction in terms of teamwork. It is also necessary to offer time for teachers and learners’ teams to discuss their progress, guide them and ensure that the timing is right.
If you have the time, it might be a good idea to schedule a sharing time at the end of the phase, so that each team can share the fruits of its labour with the other teams.

In the Toolkit you will find the materials for phase 1 of the DC4DM learning process.
To begin phase 1, the team has a defined macrotheme.
At the start of the phase, take the time to explain the objectives of the phase using the presentation support provided in the toolkit, and to explain the timing required to complete this phase. The objective of this first phase is to define a specific theme. To do this, the learners’ teams will use two tools: “Trend research&Steep analysis” and “Domain map”. Both tools are described in templates.
The “Sustainability” driver skills can be practised at the start of the phase using the suggested pre-process activities: learning by walking, Stepping into the doughnut, What’s the goal.

To begin phase 2, the team has a specific theme defined during phase 1.
A pdf file is available in the toolkit to present, at the beginning of the phase, the objectives of phase 2 Visioning, its expectations and the associated schedule.
The aim of this phase is to define a scenario. This scenario will be constructed by the learners team working on the “Alternative Futures” tool and then the “Scenario matrix”. These two tools are described in templates.
One of the two activities “ethical Game” and “Moral values finder” is recommended at the beginning of phase 2 to train the skills of the “Ethics” driver.

The aim of phase 3 is to develop a concept based on a scenario. The scenario defined in phase 2 serves as the starting point for phase 3. The learners’ teams will first use their creativity with the “Brainstorming & Inspiration Stimuli” activity and then prototype their concept using the “build to think” activity. The support for the presentation at the start of the phase is available on the toolkit. Pre-process tools from the “tech Foresight” driver are recommended to be applied at the beginning of the phase.
Phase 3 ends with a time for sharing. This is the time when each team presents its progress and achievements. The sharing moment is not an end-of-project presentation, as can happen in some training modules. Its purpose is not to evaluate but to enhance the learners.

Communication about the LearningLab is aimed both at the LearningLab’s stakeholders (learners, companies, educators) and at outsiders.

The aim of the DC4DM project is to offer a learning process while building an interested community. To join the community, you can contact us via the website but above all join our LinkedIn group or Facebook group.
The aim is to share information on the themes inherent in the learning process.

You can share with us :
– Your questions about the learning model
– Your questions about the tools and their implementation
– Your questions about or your desire to set up a LearningLab
– your announcement of a LearningLab
how you set up a LearningLab, your choices, what theme you chose, the activities you set up
feedback on the learning process, how the DC4DM process has helped you to train and guide your learners
– feedback from your learners
suggest additional tools for reflection
– suggest avenues for reflection
invite people from your networks who might be interested in the process.

Andrea Botero Cabrera

Andrea Botero is Academy of Finland Research Fellow at the School of Arts, Design and Architecture of Aalto University and conspirator at the design studio Suo&Co. As of August 2022 she will be Professor of New Frontiers of Design at Aalto University. Her design works explores technologies, services and media formats for collectives and communities. Through her research work she aims to understand how collectives come to understand the design spaces available to them and how designers could support more various infrastructuring processes around them. Andrea has a Doctor of Arts (DA) in New Media from Alto University, a masters (MA) in product and strategic design from the School of Arts and Design Helsinki and a BA in industrial design from Universidad Nacional de Colombia.

Roberta Anelli

Roberta is a Sociologist and Criminologist with a passion for social and technological trends. She has always dealt with new methodologies for the management and development of ideas, new approaches to understand the market and design the right target and personas, building the proper business strategy.
Experienced Business Innovation Advisor demonstrated history of working in the management consulting industry. Skilled in Innovation Management, Open Innovation, Innovation Lab, Business Model definition and Innovation scouting.
She has a strong experience in social trend analysis, working on the understanding and study of citizens’ and consumers’ opinions and behaviors, useful to companies for the analysis of new strategies, also using AI and NLP tools.

Vincenzo Tanania

Vincenzo is a Director in PwC New Ventures with the role of Innovation Team Coordinator. He gained experience in public and private sector with national and international customers.
He focused his multidisciplinary activity on innovation management, technology transfer, digital strategy, new business model definition, program and project management, business process reengineering and organizational restructuring.
He coordinated Strategic and Management Consulting projects aimed at enhancing the innovation potential of the production system also supporting services for the creation of new innovative Companies, Startups, Spinoffs.
He currently coordinates Nudge for Innovation, the PwC Innovation Programme promoting a culture of innovation and enhancing company’s resources and skills through a guided methodology, supporting employees in the ideation, development and launch of innovative solutions.

Tommaso Nervegna

With a background in interaction design, Tommaso has accumulated more than 14 years’ experience in product and service design, brand strategy, and customer experience.
His primary responsibility is supporting growth and learning by ensuring every team and project is equipped with the best design-led methods and knowledge.
To make this happen, Tommaso has spent the past 14 years working between Italy, UK, Middle East, Turkey, Greece and the Dominican Republic, working tirelessly to develop and deliver experiences to help teams and clients harness the power of customer-centricity to create new service and product experiences that people will love

Pawel Pokutycki

Pawel Pokutycki (PL/NL) is an interaction designer, researcher and lecturer at the Royal Academy of Art (KABK) in The Hague and Design Academy Eindhoven, The Netherlands. In 2005 he initiated early activities of the RFID Lab, later called the AR+RFID Lab, an experimental interdisciplinary platform for research in the application of Augmented Reality (AR) and Radio Frequency Identification (RFID) technologies in the field of art and design. He is a core member of the Alternative Learning Tank (ALT), a nomadic school and artistic organization that focuses on research, creation and implementation of didactical programs on progressive and radical fields of knowledge which are often neglected by educational institutions. His recent projects focus on exploring relationships between new media theory, political, social and cultural studies by concept development and prototyping for interactive media. He believes in a methodology of design based on his own, peculiar interpretation of the Black Box Theory presented at a TEDx event in 2012. Currently he is conducting multidisciplinary research on “Humane Technology for the Global South: Ethics of Interaction Design in the (post)Colonial Context”, besides Europe frequently lecturing and giving masterclasses in such countries as Brazil, Ecuador, Peru, India and China.

Marco Taisch

Marco Taisch has been Full Professor at the Politecnico di Milano since 1991, where he teaches Advanced Production Systems, Sustainable Manufacturing and Operations Management and where he coordinates the Manufacturing Group of the School of Management. Since 2002 he has been particularly dedicated to the study of technological trends carrying out some technological roadmaps and studies of technologies foresight on manufacturing as a consultant for the European Commission. He is a member of the Board of EFFRA (European Factories of the Future Research Association), of the board of the Italian Intelligent Factory Cluster and of the Lombard Intelligent Factory Cluster. He is co-founder and scientific chairman of the World Manufacturing Foundation, under whose aegis is annually organized the World Manufacturing Forum, the world event for the definition of the agenda on manufacturing. He is a founding member of Miraitek4.0, two spin-offs of the Politecnico di Milano on Industry 4.0 issues. He is president of MADE – Competence Center Industry 4.0, the largest of the eight competence centers of the National Industry 4.0 Plan. Consultant to several companies including Leonardo, Thales Alenia Space and Siemens.

Manuel Zacklad

Manuel Zacklad is a professor at the Conservatoire National des Arts et Métiers (CNAM) in Information and Communication Sciences (ICS), holder of the “Expressions and Cultures at Work” chair, vice-president of the CNAM’s scientific council (2013-2018), and director of the Dicen-IDF laboratory (Dispositifs d’Information et de Communication à l’Ère Numérique en Ile-de-France, EA 7339) His research focuses on three topics that revolve around the digital transition and its consequences based on several theoretical approaches.
First, the study of social and organizational changes induced by the generalization of digital technology is approached from the perspective of document theory (documentarization and documents for action). The second topic is the design of new information dissemination and sharing systems involving new knowledge organization systems (socio-semantic web). Finally, the search for new forms of socio-technical innovation is part of the perspective of conviviality economies and is based on the analysis of cooperation processes taking into account the so-called “immaterial and relational” activities (semiotics of cooperative transactions). More recently, he has participated in the reflection around an interdisciplinary theory of design.
 

Matteo Losi

In April 2020, Matteo Losi was nominated Head of Presales Architect and Innovation for SAP EMEA South. This region includes Italy, Spain, Portugal, Greece and Israel, Turkey, Middle East and Africa. Losi is responsible for developing knowledge and driving customer and prospect choice towards SAP’s innovative digital transformation and cloud scenarios. Previously, Losi worked as Digital Transformation Chief Expret and Database & Data Management Sales Director in SAP Italy to enhance SAP’s Platform and Digital Core strategy to help Italian companies develop Digital Transformation paths based on SAP HANA and SAP S/4HANA. Matteo Losi joined SAP Italy in 2001 as Head of Presales & Business Development. In recent years he has held strategic roles in the presales area at EMEA level and in South Africa as Head of Presales Africa in Johannesburg. Before joining SAP, Losi gained significant experience at ST Microelectronics, Siemens, and as a consultant at Ernst & Young Consultants. Losi holds a degree in Electronic Engineering from Politecnico di Milano.